Posts by tag
customers
In a piece on personalized customer experience that was featured in Forbes’ Leadership section, Wall Street Journal author and customer service expert Shep Hyken wrote: “When a customer walks into…
Customer churn is detrimental in any industry, but especially in telecommunications where people have a strong incentive to jump between providers. Estimates of churn within the industry are only 10 percent…
To become a leading retailer in your industry, it’s essential to be able to master a wide range of areas. This can take time, but the rewards for your business…
Are you communicating properly online with people who are interested in your products and services? If not, you could be missing out on many opportunities to succeed and build your…
Saving Time And Inculcating Convenience Mobile smartphone applications are changing the way we think of the internet. They’re additionally making things less time consuming and more convenient. It’s no wonder…